Professional retail consulting for profit and not-for-profit
hospital gift shops and specialized retail stores.
Lilly Stamets is the founder of Premier Retail Consulting
(PRC).  Lilly's combined retail business and management
experience brings a new dynamic to hospital retail
consulting. PRC’s mission is to guide a hospital gift shop or
store toward excellence by employing retail "best practices"
that  align the hospital mission with leadership goals and

Hospital gift shops, usually small in scope, when properly
structured, earn the full support of patients, visitors, and
staff. As health care must now expand to service the entire
nation, is your gift shop prepared to meet this challenge?
Lilly has experience in all aspects of hospital gift shop
retailing and she is able to identify the problem areas, often
subtle and overlooked. The success of her retail strategies
is measured by the ongoing satisfaction of her retail clients.

PRC has provided consultant services for gift shops
located in hospitals museums, civic venues, universities
and children's retail centers. Consulting is provided on
either an as needed basis or ongoing support for projects
such as gift shop startups, store design, turnarounds and
                              GIFT SHOP NEEDS ASSESSMENTS
  • Business Plans
  • Strategic Management
  • Policy & Procedure
  • Sales, Marketing, Promotions
  • Financial Planning, Accounting
  • Professional Development
  • Buying & Merchandising
  • Store Operations
  • Human Resources
  • Design and Space Planning
  • Point of Sale Systems
  • Forensic Accounting
Seminars and Classes:
Lilly conducts retail classes at seminars, hospitals, business
schools, universities, conventions, trade shows, workshops,
webinars and other retail events. Her retail seminars and classes
educate and inspire. She presents on the above topics or can
customize a presentation for your particular needs.
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Attending and Speaking at the upcoming 2017 Gift Shows

1/20-23/2017 Las Vegas Market

2/20-23/2017 CAHHS Leadership Conference, San Diego CA

3/19-22/2017 ASD Las Vegas, NV

9/23-26/2017 AHVRP Annual Conference, Chandler, AZ


Efficiency: How does
your hospital rank?